1. General Provisions
- 1.1. This Privacy Policy defines the procedure for collecting, storing, processing and protecting personal data of users of frigate-proxy.ru.
- 1.2. The personal data operator is Individual Entrepreneur Baktasheva Anastasia Yurievna (hereinafter — the Operator), providing proxy server services.
- 1.3. Processing of personal data is carried out in accordance with Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".
- 1.4. By using frigate-proxy.ru, the user fully agrees to this Policy. If you disagree, you must stop using the site.
2. Data We Collect
- 2.1. Data you provide: email address (upon registration), contact details (Telegram, phone — if voluntarily provided).
- 2.2. Payment data: transmitted to payment systems (Tinkoff, FreeKassa, WebMoney, etc.) when paying for services. The Operator does not store bank card data.
- 2.3. Technical data: IP address, browser type and version, OS, date and time of visit, page addresses, cookie data.
- 2.4. Proxy usage data: connection IP addresses, session start and end times, traffic volume, proxy server identifiers. Traffic content is not analysed or stored.
3. Purposes of Processing
- 3.1. User registration and identification.
- 3.2. Providing paid proxy services.
- 3.3. Payment and refund processing.
- 3.4. Technical support.
- 3.5. Sending service expiry notifications and updates to the registered email.
- 3.6. Service security and fraud prevention.
- 3.7. Compliance with applicable Russian law.
4. Legal Basis for Processing
- 4.1. Contract performance — processing required to deliver paid services (Art. 6 Part 1 Clause 5 of FZ-152).
- 4.2. User consent — provided upon registration (Art. 6 Part 1 Clause 1 of FZ-152).
- 4.3. Legal obligation — data retention required by Russian law (Art. 6 Part 1 Clause 2 of FZ-152).
5. Data Retention Periods
- 5.1. Account data (email, order history) — retained for the duration of the account and 3 years after deletion.
- 5.2. Technical connection logs (IP, time, traffic) — retained for 3 years.
- 5.3. Payment data — retained for 5 years in accordance with tax legislation.
- 5.4. After the specified periods, data is destroyed or anonymised.
6. Third-Party Disclosure
- 6.1. The Operator does not sell or transfer personal data to third parties for commercial purposes.
- 6.2. Data may be transferred to payment systems solely to the extent necessary to process a payment.
- 6.3. Data may be disclosed upon request of a court or law enforcement authorities in accordance with Russian law.
7. Cookies
- 7.1. The site uses cookies for authentication, settings and analytics.
- 7.2. You may disable cookies in your browser, but some site features may not work correctly.
8. Your Rights
Under FZ-152 you have the right to:
- 8.1. Obtain information about what data is processed and on what basis.
- 8.2. Request correction of inaccurate or outdated data.
- 8.3. Request deletion of data (except data required to be retained by law).
- 8.4. Withdraw consent by sending a request to support@frigate-proxy.ru.
- 8.5. Lodge a complaint with Roskomnadzor (rkn.gov.ru).
9. Data Security
- 9.1. The Operator applies technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or destruction.
- 9.2. Access to personal data is limited to employees who need it to perform their duties.
10. Contact
- For all personal data enquiries: support@frigate-proxy.ru
- Response time: up to 30 days.
11. Policy Updates
- 11.1. The Operator may update this Policy. The current version is always available at frigate-proxy.ru/en/privacy-policy.
- 11.2. Continued use of the site after updates are published constitutes acceptance of the revised Policy.