Privacy Policy — Frigate Proxy

Privacy Policy

1. General Provisions

  • 1.1. This Privacy Policy defines the procedure for collecting, storing, processing and protecting personal data of users of frigate-proxy.ru.
  • 1.2. The personal data operator is Individual Entrepreneur Baktasheva Anastasia Yurievna (hereinafter — the Operator), providing proxy server services.
  • 1.3. Processing of personal data is carried out in accordance with Federal Law No. 152-FZ of 27.07.2006 "On Personal Data".
  • 1.4. By using frigate-proxy.ru, the user fully agrees to this Policy. If you disagree, you must stop using the site.

2. Data We Collect

  • 2.1. Data you provide: email address (upon registration), contact details (Telegram, phone — if voluntarily provided).
  • 2.2. Payment data: transmitted to payment systems (Tinkoff, FreeKassa, WebMoney, etc.) when paying for services. The Operator does not store bank card data.
  • 2.3. Technical data: IP address, browser type and version, OS, date and time of visit, page addresses, cookie data.
  • 2.4. Proxy usage data: connection IP addresses, session start and end times, traffic volume, proxy server identifiers. Traffic content is not analysed or stored.

3. Purposes of Processing

  • 3.1. User registration and identification.
  • 3.2. Providing paid proxy services.
  • 3.3. Payment and refund processing.
  • 3.4. Technical support.
  • 3.5. Sending service expiry notifications and updates to the registered email.
  • 3.6. Service security and fraud prevention.
  • 3.7. Compliance with applicable Russian law.

4. Legal Basis for Processing

  • 4.1. Contract performance — processing required to deliver paid services (Art. 6 Part 1 Clause 5 of FZ-152).
  • 4.2. User consent — provided upon registration (Art. 6 Part 1 Clause 1 of FZ-152).
  • 4.3. Legal obligation — data retention required by Russian law (Art. 6 Part 1 Clause 2 of FZ-152).

5. Data Retention Periods

  • 5.1. Account data (email, order history) — retained for the duration of the account and 3 years after deletion.
  • 5.2. Technical connection logs (IP, time, traffic) — retained for 3 years.
  • 5.3. Payment data — retained for 5 years in accordance with tax legislation.
  • 5.4. After the specified periods, data is destroyed or anonymised.

6. Third-Party Disclosure

  • 6.1. The Operator does not sell or transfer personal data to third parties for commercial purposes.
  • 6.2. Data may be transferred to payment systems solely to the extent necessary to process a payment.
  • 6.3. Data may be disclosed upon request of a court or law enforcement authorities in accordance with Russian law.

7. Cookies

  • 7.1. The site uses cookies for authentication, settings and analytics.
  • 7.2. You may disable cookies in your browser, but some site features may not work correctly.

8. Your Rights

Under FZ-152 you have the right to:

  • 8.1. Obtain information about what data is processed and on what basis.
  • 8.2. Request correction of inaccurate or outdated data.
  • 8.3. Request deletion of data (except data required to be retained by law).
  • 8.4. Withdraw consent by sending a request to support@frigate-proxy.ru.
  • 8.5. Lodge a complaint with Roskomnadzor (rkn.gov.ru).

9. Data Security

  • 9.1. The Operator applies technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or destruction.
  • 9.2. Access to personal data is limited to employees who need it to perform their duties.

10. Contact

11. Policy Updates

  • 11.1. The Operator may update this Policy. The current version is always available at frigate-proxy.ru/en/privacy-policy.
  • 11.2. Continued use of the site after updates are published constitutes acceptance of the revised Policy.